Effective Date:** September 9, 2024
Welcome to www.franceslocke.com These Terms of Service (“Terms”) govern your use of our website, located at www.franceslocke.com (the “Site”), and any services, products, or content provided by Frances Locke Digital Media LLC (“we,” “us,” “our”).
By accessing or using our Site, you agree to be bound by these Terms. If you do not agree with any part of the Terms, you must not access or use the Site.
1. Use of the Site
1.1. **Eligibility:** By using this Site, you represent and warrant that you are at least 18 years old or have the permission of a legal guardian.
1.2. **Account Creation:** To access certain features of the Site, including purchasing products, you may need to create an account. You agree to provide accurate and complete information and keep your account information updated. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer.
1.3. **Prohibited Conduct:** You agree not to use the Site for any unlawful purpose or in a way that may harm or disrupt the Site’s operation. This includes but is not limited to, transmitting any harmful code, hacking, or phishing activities.
2. Products and Services
2.1. **Product Descriptions:** We strive to describe our products accurately on the Site. However, we do not warrant that product descriptions, images, or other content are accurate, complete, reliable, current, or error-free.
2.2. **Pricing and Payment:** All prices are listed in USD and are subject to change without notice. Payments are processed through WooCommerce, and we accept all major credit and debit options. You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Site.
2.3. **Orders:** We reserve the right to refuse any order you place with us. We may limit or cancel quantities purchased per person, per household, or per order at our discretion.
2.4. **Digital Products:** If you purchase a digital product, you are granted a limited, non-exclusive, non-transferable license to download and use the product for personal or commercial use, as specified in the product description.
3. Shipping and Returns
3.1. **Shipping:** Physical products are shipped via USPS and are subject to the carrier’s terms and conditions. Delivery times are estimates and may vary.
3.2. **Returns and Refunds:** Due to the custom nature of graphic design products, all sales are final. However, if there is a defect with your product, please contact us within 14 days of receipt, and we will work to resolve the issue.
4. Intellectual Property
4.1. **Content Ownership:** All content on this Site, including designs, graphics, logos, images, and text, is the property of Frances Locke Digital Media or our content suppliers and is protected by copyright, trademark, and other intellectual property laws.
4.2. **Use of Content:** You are granted a limited license to access and use the Site for personal, non-commercial purposes. You may not reproduce, distribute, modify, or create derivative works from any part of the Site without our express written permission.
5. Privacy Policy
Please review our Privacy Policy, which also governs your use of the Site and explains how we collect, use, and disclose information.
6. Limitation of Liability
To the fullest extent permitted by law, Frances Locke Digital Media shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of or inability to use the Site or its contents.
### **7. Indemnification**
You agree to indemnify, defend, and hold harmless Frances Locke Digital Media, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses, including reasonable attorneys’ fees, arising from your use of the Site or violation of these Terms.
8. Governing Law
These Terms and your use of the Site are governed by and construed in accordance with the laws of New York, NY, United States of America, without regard to its conflict of law principles.
9. Changes to Terms
We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms.
10. Contact Us
If you have any questions about these Terms, please contact us TOS@franceslocke.com.